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In the last year and a half, the contribution of offline to its overall sales has grown from nil to nearly 25%, says co-founder Anurag Kedia.

In this interview, he talks to Toshiro Agarwal about the challenges small players face when they start making their way through offline channels.

Edited excerpts:Quick commerce has become a priority sales channel for D2C brands.

How is Pilgrim adapting its supply chain and inventory to meet the demands of platforms like Blinkit and Zepto?The challenge with quick commerce is that they work out of dark stores.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️₹500 investment to unlock massive monthly income. Start now and grow your earnings online!Overall, the space they have in a dark store is very limited.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️Small investments, big profits. Join today and grow your wealth quickly and safely!Therefore, the space they have for the category is also limited.

Marketplaces are used to holding inventory for 30 to 45 days.

Q-commerce is not able to do that.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️Start with just ₹500 and achieve up to 100% returns in a month. Easy, fast, and reliable.They need a much faster turnaround time, which means that they need much faster service time, and they don’t carry the long tail.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️Invest with confidence using AI insights. Start at ₹500 and watch your wealth grow exponentially.What I mean by that is that if the brand has 250 stock keeping units (SKUs), q-commerce platforms will carry between 30 and 50 SKUs, and they will service a smaller quantity at the point of sale.We have set up four regional warehouses, which are working very closely with the q-comm-erce partners, and we are setting up more.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️Invest small, earn big! ₹500 to start, with potential 100% returns in just one month.We will probably have 10 to 15 warehouses in another two months time, which will work exclusively only for q-commerce.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️Safe and proven fund strategies. Begin with ₹500 and achieve 100% monthly profits.The application programming interfaces are getting integrated — so their ERP and our ERP will talk to each other.

In other words, the manual intervention is being erased.How does a D2C brand build an offline presence so that the two do not end up cannibalising each other?Almost all our marketing centres on digital channels, and almost every consumer in the country today is present on a digital social media platform.

However, not all of them are buying online.

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leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️₹500 investment to unlock massive monthly income. Start now and grow your earnings online!Our marketing will continue to be largely digitally focused, largely online, but consumers will buy from their preferred channel.

It can be online, offline or a combination of both.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️Save, invest, and grow! ₹500 to begin, with potential for 100% monthly profits.That means we need to be present across channels to be able to service this demand.What challenges did you face in scaling your general trade, modern trade, and exclusive brand outlet presence?Our growth has been driven both by horizontal and vertical marketplaces.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️₹500 investment to unlock massive monthly income. Start now and grow your earnings online!By horizontal marketplaces, I mean partners likeAmazon,Flipkart, Myntra and vertical marketplaces like the likes of Nykaa and Purplle.

Now q-commerce has started contributing to our online sales growth.

In fact, I would say, it’s becoming very meaningful, very fast.

For offline, we are still in the building-up phase.

leverage ai to optimize sales processes across customer touchpoints ✌️【365vc.net】✌️Invest smartly in blockchain technology. Start small, earn big—₹500 to 100% returns monthly.There is a very large opportunity waiting to be captured, for which we need to first get our sales and distribution set-up in place.The challenges of each of these channels are very different.

For example, in modern trade, the biggest challenge is getting an entry itself, because all of these are large channels and usually the terms of trade or the margin structure is not favourable.

Channel partners ask for very high margins which could be viable for larger players but not necessarily for a young brand.

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